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FAQs Shipping and Handling - All orders are shipped for a flat fee of $9 for first item and $5 for next each items. Item will shipped within 1-2 weeks.
- If you want to shipped within 3 days, EMS shipping charges will be available at $30 for package less than 1 kg.
| Q. Is it safe to order online? | | Online ordering is the most secure method of purchase. We use the latest technology run by Paypal for secure online credit card transaction methods. | | | | Back to Top | | | | Q. What is Cologneperfume.net return policy? | | If you are displeased with an item you receive, you may return the item. The item may be returned so long as it is in its original, unopened condition within 7 days of the delivery date for a full refund. There are no exchanges or refunds on any item that has been used. All returns that are open or do not have the original packaging are subject to a fee, 20% of the original cost of the item less the shipping and handling. For any claims on damaged items or other problems with your order please notify customer service by either e-mail at
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which we will reserves the right whether or not to offer refunds. | | | | Back to Top | | | | Q. I just placed my order and I did not receive an email order confirmation | | When you submit an order online, you will be given an order confirmation and a summary of your order. Your order has successfully been placed, and we will email to confirm within few hours during normal business days. If you do not receive an email confirmation within this time period, please email us at
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| | | | Back to Top | | | | Q. How to Return Items ? | | Just let us know at
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, we will contact you back with in 24 hours. | | | | Back to Top | | | | Q. What happens when an item I want is back ordered or out of stock? | | We try our best to keep all items in stock, but in the event an item you request is back ordered or out of stock, we will contact you. We will inform you when we expect to receive your item. | | | | Back to Top | | Q. Can I buy you at wholesale price? | | Surely that we´re happy to buy you at wholesale lots with good price, if you want to buy at wholesale lots, please contact us at
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